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Privacy Policy

Hand on Heart Training is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website.

1. Who We Are

Hand on Heart Training provides first aid training services across the North West of England.

Contact details:
Email: info@handonhearttraining.co.uk

 

2. What Information We Collect

We may collect and process the following data:

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Any information you provide via contact forms or enquiries

We may also collect:

  • Website usage data (via cookies or analytics tools)

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3. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Provide information about our training courses

  • Process bookings

  • Improve our website and services

We will only use your data when legally permitted to do so.

 

4. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Legitimate interest – to respond to enquiries and run our business

  • Consent – where you opt in to communications

  • Contract – when processing bookings or services

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5. How We Store Your Data

Your data is stored securely and only kept for as long as necessary.

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

 

6. Sharing Your Data

We do not sell or share your personal data with third parties, except:

  • When required by law

  • With trusted service providers (e.g. website hosting or email systems), only where necessary

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7. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

You can control or disable cookies through your browser settings.

 

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data portability

To exercise any of these rights, please contact us at:
info@handonhearttraining.co.uk

 

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies.

 

10. Changes to This Policy

We may update this policy from time to time. Please check this page regularly for updates.

 

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Hand on Heart Training
Email: info@handonhearttraining.co.uk

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